| HERNDON RESTON TRANSMISSION |
| We get your shift together! Complete Transmission and Clutch Service Your vote earned us "top rated" by Washington consumers checkbook |
Washington consumers check book magazine Checkbook's top rating for quality Herndon Reston Transmission 595 Grove St Herndon, VA 20170 703-435-6222 ratings 91% Rate our shop Better business bureau Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F Factor(s) that raised this business' rating include: Length of time business has been operating. No complaints filed with BBB. BBB has sufficient background information on this business. |
What our customers are saying about us |
| 703-435-6222 |
| 595 Grove Street Herndon Va, 20170 |
Local. Yahoo. com - reviews, 4 recent User Rating: 5 out of 5 stars by Michael 08/31/2010 Randy and his crew have been great working with my extended warranty company. Very fair, honest, and knowledgeable staff!! User Rating: 5 out of 5 stars by G 08/24/2010 This shop is a welcome relief in the area. I took my Grand Cherokee to a "reputable" major auto shop a couple miles from them for a solenoid fix/fluid replacement on my transmission. At 8am they said it was an all day job and quoted $1100 for the fix ($436 in labor alone). Seemed a bit steep so I spoke with Randy at Herndon Reston Transmission via phone and repeated the items on my quote. He told me $525 and he could handle it right away. Drove it over and just over an hour later my Jeep was fixed and drives like a charm. Randy (owner) even took the time to exchange car repair insight/stories while he worked the counter and I waited. Real nice guy, as were his mechanics. They were also just as personable with all the customers who walked in. It was my first time there and I would definitely go back for general repairs. Having worked on cars my whole life (don't have a lift for this job), I get a sense you can trust these guys. Thumbs up, and it pays to call around for 2nd quotes! Randy said they specialize in transmissions, but can handle about anything under the car. For the suspecting types who read these posts, I admit I am one as well. Yet I'm a marketing guy so I want to give them props where they are due. Give them a call, you'll see on your own..... User Rating: 5 out of 5 stars by Pleased Customer 08/05/2008 Excellent and very professional service. They have a great staff with knowledge and experience that matters. While they specialize in Transmissions, they have been very successful fixing just about every other problem with the car (any car). The job gets done by them very timely and efficiently. User Rating: 5 out of 5 stars by Sarah 02/10/2007 Honest with Quality Work!: Hands down the best transmission shop in Northern Virginia. Honest with quality work! They also do general auto repair. Yellow pages .com 5 stars VERY GOOD! Provided by YP.com Posted by i8thelastcooke on 03/03/2008 I called on the phone after looking them up in the Yellow pages, and asked them a few questions. They answered my questions with respect and kindness. I came in the next day to see if they could fix my car up, unlike the other transmission shop I went to. The other shop had given me a unfair price, and fixed my problems with "band aids". Their price was fair, and now i don't use anyone else when it comes to my car. :) Thank You Angie's List. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Description Of Work: Dropped transmission, inspected and replaced broken servo Member Comments: My 2003 Ford Explorer, like many of that vintage, began to have transmission issues. I lost 2nd and 5th gears. I took it to my usual mechanic, who inspected the transmission and told me I needed a new transmission for $4400. I called Randy and right on the phone he discussed the range of issues that could be causing the problem, noting that they could not pinpoint the problem until they looked at it. Randy also noted that, if a new transmission was needed, it would cost me $3200. After he inspected the transmission, it turned out all I needed was a new servo that cost me $366. Needless to say, should I ever have a transmission or other issue with my car that requires an honest opinion, it is going to Randy's shop. Description Of Work: Rebuilt my transmission & replaced my transmission cooler Member Comments: The folks were great to work with. They checked out my transmission thoroughly, made sure what the fix needed to be and double checked their work which is where they found I needed a new trans cooler. I would gladly work with them again. Concerns? Please tell us! Description Of Work: The technical diagnosis based on the computer code indicated that the transmission needed a replacement valve body control solenoid. Randy explained that the only way to truly confirm the computer diagnosis was to open up the transmission, inspect the main components and then make the final diagnosis based on that inspection. If there were no other problems (like metal filings or broken parts inside the transmission), then he would replace the valve body and that should fix the problem. Member Comments: Very well. Randy is a "straight up" guy who tells you exactly what he thinks about your car and offers appropriate recommendations. The work was done on time and the car has worked perfectly since the repair. Of note, Randy has arranged a special rate with a local car rental company so that it makes it easier to leave your car there for a couple days (which is what it took for the repair). Description Of Work: Replaced converter clutch solenoid on a 2000 Dodge Caravan. Member Comments: I called them after my regular mechanic, always good in the past, told me I would need a rebuilt transmission. When I called, Randy was very informative over the phone, explaining that a rebuilt transmission would not be needed if I was right about the solenoid. He was respectful, friendly, and forthright in letting me know the range of possibilities, including possible delays, in advance. For after-hours drop-offs, they provide envelopes on which I could write a description of what was wrong and they have a secure drop in the door. As it happened, all went well, and my car came back to me in one day. My car is back to normal. He also gave me a heads up about a possible problem with my AC. I would definitely return to them for transmission service in the future. |
| Serving Northern Virginia for over 21 years |
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